The Comedy of Errors Known as AT&T

Left Hand, meet Right Hand.

“There you are, your own number on your very own door. And behind that door, your very own office! Welcome to the team, DZ-015.”

Telephony NirvanaMy recent switch to AT&T Uverse had me feeling like a character from Terry Gilliam’s cult classic movie Brazil. Every step of the way we discovered a different department that operated some obscure nuance of the AT&T bureaucracy- yet operated as a wholly independent entity. The Uverse people can’t help you with wireless services, a traditioinal landline is another department, legacy DSL is handled completely separately and on and on.

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Time to Dry Your Shock Absorbers

I’m not sure why a damp shock absorber would work any better than a dry one.

But apparently a wet shock works better. Proof of this can be found increasingly in the automotive press as references to “increased dampening” keep popping up. Or is there another explanation? Hmmm…..

A shock absorber is known as a damper in the UK.

So the action such a device might impart would be damping. Making an adjustment or calibrating a shock absorber might involve a change to the damping properties- not the dampening.

I’ve seen this gaff in numerous publications. And I’m talking about real magazines- not just personal blogs or Twitter!