The Cyber Retired

I got an e-mail from my Dad the other day.

That probably doesn’t sound strange to any of you. But it is. You see, my father is 84 and is not exactly a technological sort of fellow. An answering machine is about as high-tech as I’ve ever seen Dad go.

So it was confusing when a message popped into my inbox with an address like rexb19 . I assumed it was another spammer that had culled my name from some obtuse web site (I’m a junior ya’ know). The possibility that it might actually be another Rex B. was far off my radar. I deleted it.

Didn’t think another thing about it until the next day when my Dad casually asks, “Did you get my e-mail?”

About a year ago Dad moved into a retirement community. He kept calling it a rest home. I’d been after him for years to consider it. Since my mom passed away he has pretty much been socially dormant. I suggested it might be a good idea to live in an apartment with other folks around. It took a while but he finally gave in. After a couple of months he realized it isn’t a rest home. He really likes it there and even took a computer class.

He hasn’t become a computer geek by any means. He plays much more solitaire than e-mail. But it’s impressive that even knows which side of a mouse is the business end. I would have never dreamed.

New Version of Remote Administrator Released

RADMIN: fast, secure, affordable. Free Trial.I’ve been a happy user of Famatech’s RADMIN for a few years now. It was introduced to me by a vendor who preferred using it for helpdesk support. Back then we cursed PC Anywhere for its sluggish performance and huge appetite for memory. RADMIN (or Remote Administrator) was a great improvement for us.

I quickly began using it for internal support, presentations and remote access. It always surprised me that more people weren’t familiar with this handy app. The new version 3.0 is packed with new features that might just launch RADMIN out of the minor leagues.

The video technology that makes RADMIN run so efficiently, Direct Screen Transfer®, has been improved. Text and voice chat are also now offered to improve usability for demonstrations. Radmin 3.0 was one of the first remote control apps to be certified fully compatible with Windows Vista. Features like this have earned it a 5 cow rating on TuCows and 5 stars from Download.com.

If you’ve ever wished you could access your work computer from home (or visa versa), provide network support real-time or make presentations painlessly I suggest you give RADMIN a try. Licensing is incredibly affordable at $49, especially when compared to alternatives like GoToMyPC. You can download RADMIN and try it free for 30 days from www.radmin.com.

No-Name Domain Names

In the past many of you have asked for advice on registering a domain name. For several years I have done business with Namesecure and most likely recommended their services. I’m sorry to say that won’t be happening any longer.

Namesecure has been a big player in the domain name registrar business since it was “deregulated” back in 1998. They offered features like unlimited e-mail forwarding, domain name cloaking and an easy-to-use web site to manage your domain names and settings. It all worked and through the years I registered and managed a number of domains for myself and clients.

Ocassionally there were blackouts when the domain fell into limbo but these were rare and only lasted, at most, a couple of hours. But slowly they became more common. And then a couple of hours became a couple of days and things got a little heated. I contacted their support and was assured this was an unusual problem that was unavoidable and would not happen again.

A few months later I was moving a site and needed to change the settings for the domain name servers. I keyed in the new entries, saved them and made another pot of coffee. The site never showed up and I assumed it was taking a while to propogate around the `Net. The next day still brought no joy, so I went back to check my settings. D’ooop… it still showed the old DNS. Did I really forget to save it? I got suspicious and entered the new information again and saved it, logged out then went back to check. Same old IP addresses were listed, the Namesecure system was telling me it had saved my entries but hadn’t actually done a thing. Bottom line: it took over two weeks and countless e-mails to support before this simple operation was accomplished.

Scenarios like this have now been repeated several times over the last several months. It really got crazy when I needed to transfer a domain away from Namesecure. The domain was locked, even though I had made sure it was unlocked then the Admin-C contact suddenly changed so we did not receive the transfer request.

I now recommend Go Daddy for domain name registration because their management tools are top-notch and their support has been very responsive. You can even call a 800 number! They also offer excellent hosting packages.

Here’s my preferred list for web hosting at a glance…

Domain Names: Go Daddy or 1 & 1.com

Ecommerce: Yahoo! Small Business

Server Colocation: TulsaConnect.com

Ditch the Banner Ads

I’ve used affiliate programs on my websites for many years. I saw only meager earnings until we signed up with the eBay program and started displaying “dynamic” content. Eventually I started working with product datafeeds, and that’s when it all became worthwhile. We now manage about a dozen datafeeds from various merchants (most through Commission Junction) and earn a decent amount each month.

Banners and buttons are not very effective. If you have the opportunity to earn from displaying banner ads then do so. But don’t expect to earn from pay-per-sale programs using banners. We tried it for years with pretty lame results. I still display banner ads but it’s more for their “aesthetic value” than revenue. Here’s my quick tips for increasing your earnings:

Link Deep send the user right to the page they need- not the front door or a nearby page. How many times have you been frustrated by “Click here for yada yada” only to find that yada yada is still three more clicks away? I usually leave.

Relevant Content generic content or “pretty close” content isn’t good enough. If a visitor was searching for “chrome plated bolts” when they found your page you need to show them exactly that- just “bolts” won’t do.

Use Text Links ad graphics are virtually invisible to the average web surfer nowadays. The common 468 x 60 banner at the top of a page is not even noticed. Look at Google Ad Sense- the most successful campaigns are usually boxes in the middle of the page or lists embedded in the navigation menu.

Learn a Script dynamic content requires some sort of scripting language. No matter whether it’s ASP, PHP, Perl or whatever- learn some basics or find a tool that that coughs it up for you.


See also: Can I Really Make Money with my Web Site?

My Guide to MP3 – Part 1

or A Podcast Primer for People Over Thirty

If you get frightened when you overhear conversations about iPods and MP3 and Podcasts you’re not alone. Portable music players have become so incredibly popular in such a short amount of time it’s easy to feel like we’ve been invaded.

But all is not lost, fellow Boomer. It is possible, even for the curmudgeonly, to understand and possibly enjoy the magic of tiny machines that store a huge amount of music. So shut off the turntable and set your cassettes aside for a moment and read on…

Killing Yourself to Live
Up until about twenty years ago most recorded noise involved mechanical devices to store the sound. Grooves on a record or patterns on a magnetic tape were the most common. The downside to these nostalgic music players is they all rely on physical contact. A needle follows a groove or tape is rolled past magnetic heads. Basically, to enjoy your music collection you must destroy it.

But suddenly the world went digital and now everything is stored as bits and bytes of data. That binary data (that means it’s really just zeros and ones) can still be stored on a magnetic tape, but unlike analog data it can also be stored on many other formats. The compact disk is the most common introduction most people had to digital music storage. And while the CD may appear similar to a vinyl record (they’re round and spin and sorta’ have grooves) the way they store and reproduce sound is very different. The music is bits and bytes on the surface and a laser reads that data using light. Presto… no more physical contact, no more worn out albums!

You might say the CD, by using light waves to read the music, was the first consumer music player that was “non- destructive.” So now we have a virtually indestructible format to play all our favorite tunes. What could possibly be better?

It Always Gets Better
Most portable music players have no moving parts. That’s one of the coolest things about this stuff. Shake it, throw it, bounce it all you want… nothing skips or jumps! If you’ve ever been jogging with a portable CD player you can probably appreciate this aspect.MP3s from Amazon.com
It’s Your Media

You’re probably set up to make MP3s (or the Microsoft equivalent) and didn’t even know it. If your Windows computer has a CD drive you’re ready to get started:

* Drop in your favorite music CD and open Windows Media Player (there’s a good chance that will happen automatically). If you need to open it manually look under Accessories | Entertainment.
* Now click on the File menu and select the item CDs and Devices. Click on “Rip Audio CD” to see a list of the songs. Tick the checkboxes beside the songs you want to convert and click Rip Music.
* Media Player will commence to compress and copy each selected track to you’re My Music folder. From there you can enjoy them from your computer (but without the disk, of course) or copy them to a portable player or e-mail them to a friend!

Notes (there are always notes):
The file created by default will be Windows Media Audio format or WMA.
Earlier versions of Windows Media Player have the menu labeled simply Copy From CD.

There’s another benefit of storing those bits and bytes in a digital format instead of bumps and waves required for the old analog stuff. Without going into way geeky stuff here’s the bottom line: digital audio can be copied or played over and over again without any loss of quality. Imagine the digital data starts out as 001011010110 and we copy it… it’s still 001011010110. So my first generation recording of Gruppo Sportivo’s Greatest Hits sounds exactly the same on my cousin’s twelfth generation dub. Now that might piss off a record company executive– but I call it revenge for all those worn out compact cassettes I bought in the Eighties!

But the best part of this revolution is the way digital information can be tweaked and tuned to cram more information into a smaller space. Just as computers have continued to outperform previous models, software engineers and programmers work on new ways to manage and store data. One way of storing audio and video data is a format known as MPEG.

MPEG is what geeks call a “codec” because it compresses and decompresses digital information. You may have seen video on your computer that was stored as an MPEG file. You’ve no doubt heard of MP3, which is simply the third variation of the MPEG codec. Guess they didn’t get it quite right the first time?

The prime directive for any codec is to squeeze a huge file as much as possible without screwing up the quality of the sound or image. Video on the Internet would not be possible without these codecs and the much smaller files they create. The MPEG codec is particularly good at this. In fact, it’s so good at it that MPEG-2 is used for the video on DVDs. It didn’t take long for some nerd to apply the same idea to the audio, and MPEG-3 was born.

“MP3, MP4… whatever it takes.”
Before anyone had heard of an MP3 player there were MP3 files. About 1995 someone noticed that a CD full of music required about 650 million bits of data to store. However, by compressing it with the MPEG-3 codec it suddenly became about 70 million bits and still sounded killer. “Killer!” someone exclaimed. So now instead of listening to a CD with only ten songs, we can burn a homemade CD that holds a hundred.

But burning CDs and changing disks is such a drag at parties. Plus you had to have a CD player that supported this new MP3 format or listen to them on a computer CD drive. Bummer, dude. Eventually these audio files (that’s code for copyrighted material) created using the MPEG-3 codec were shared with others (strictly for educational purposes I’m sure) over the Internet. That’s how that whole Napster thing happened, but that’s another story. More importantly….

This is where MP3 players come in.

To be continued